The Opportunity
A presentation of the opportunity for professional services firms and multinationals to seek software solutions that offer accessibility, agency, and ownership-driven technology.
Amid increasingly extensive transfer pricing rules and stricter enforcement by tax authorities, multinational enterprises face growing challenges in meeting global compliance obligations. Achieving success requires a careful balance of two critical resources: (a) deep domain expertise—whether in-house or externally sourced—to establish robust policies, produce high-quality documentation, and implement sound operational processes, and (b) software that not only enhances productivity but also ensures high-quality, defensible results that align with the arm’s length standard.
However, many multinationals struggle to strike this balance. Large budgets are often spent on standardized software that falls short of meeting the unique needs of transfer pricing work, leaving insufficient resources for domain expertise. Alternatively, investments in expertise may be undermined by costly and inflexible software incapable of delivering robust and tailored analyses. This recurring issue drives in-house teams to seek software solutions that meet their specific needs, are customizable, and remain affordable enough to preserve resources for consulting expertise.
Why domain expertise matters
Sound consulting advice is essential for navigating the complexities of transfer pricing. In-house teams often seek external expertise due to resource constraints, conflicting priorities, or the inherent challenges of mastering diverse local requirements. Effective consulting combines domain knowledge, sound judgment, and situational awareness, including insights into materiality, case law, and tax examiner preferences.
Such expertise is critical to avoiding costly mistakes. For instance, investing significant time and money in software to input product-level pricing data can prove counterproductive if the analysis should have been conducted at the entity level. This highlights the need for software that complements consulting expertise, enabling professionals to deliver high-quality, defensible results without unnecessary risks or inefficiencies.
Why software customization matters
Transfer pricing work is inherently use-case specific, driven by varying jurisdictional requirements, industry nuances, data quality, and organizational function and risk profiles. Standardized solutions cannot meet these diverse needs effectively. The development of universal software is both impractical and unfeasible due to the complexity of such systems and the steep learning curves they would entail. As a result, existing solutions often prioritize standardization over flexibility, leaving knowledge workers with limited options.
To account for unique use cases, knowledge workers require software that allows them to customize key elements, including:
Calculation logic: Adjusting statistical ranges, accounting methods, and business-specific computations. Data structures: Recording data with varying volume, granularity, currencies, or categories. Analytical frameworks: Modifying models for different industries or subsidiaries. System integrations: Connecting legacy systems to modern platforms. Deliverable formats: Customizing report structures, text, and export formats.
Customizable software empowers in-house teams and their consultants to adapt workflows and outputs in real-time, ensuring compliance and defensibility in every unique scenario.
Access to technology
Access to powerful, affordable, and intuitive technology is fundamental to a thriving knowledge work economy. Currently, transfer pricing software is often prohibitively expensive, limited to specific organizational affiliations, or requires extensive time and resources to integrate multiple tools. For instance, combining documentation software with databases, AI tools, and analytics platforms is often unfeasible for most teams.
The solution lies in providing a single, affordable interface with seamless functionality and no unnecessary barriers. By lowering the cost of entry and simplifying the user experience, technology can become universally accessible to all knowledge workers.
Agency over technology
Agency enables knowledge workers to independently create solutions that address domain-specific challenges. It is the creative freedom to define workflows, customize outputs, and tailor tools to meet unique requirements without rigid software limitations.
In transfer pricing, this means software must provide prebuilt domain-specific frameworks while remaining flexible enough to accommodate customizations for individual use cases. Knowledge workers should have the ability to design and modify workflows and calculations, customize reports and dashboards, and integrate external data sources while adapting existing frameworks to suit specific requirements.
Agency is critical because no two transfer pricing tasks are alike. By empowering knowledge workers to shape their tools, technology becomes a true enabler of domain expertise and innovation.
Ownership of technology
Access and agency alone are insufficient without ownership. Knowledge workers must have control over their outputs, including the ability to determine how their work is used and valued. Ownership ensures professionals are incentivized to engage meaningfully in their domain while retaining control over their economic contributions. A transformative solution must provide knowledge workers with ownership over their outputs, enabling them to contribute to the domain on their own terms. Currently, ownership is limited to organizations capable of building custom solutions in-house—an option that is both costly and time-consuming. Even large consultancies often struggle to develop field-defining software.
Cause for optimism for the knowledge worker economy
The transformation of knowledge work into a thriving creator economy has already occurred in other industries. Tools like Framer and Webflow empower creatives to build custom websites rivaling those of large organizations, while platforms like Figma, Vercel, and Hugging Face have unlocked new possibilities for designers, developers, and AI engineers. Similarly, Notion and Coda have revolutionized how individuals create and manage workflows.
We believe the next frontier for such transformation is the transfer pricing domain. By empowering knowledge workers with access, agency, and ownership, the opportunity exists to reshape how expertise and technology intersect—fostering a more thriving knowledge work economy.